In accordance with the provisions of the General Regulation on Data Protection, by accepting this Privacy Policy, as a USER, you provide informed consent, express, free and unequivocal so that the personal data you provide through the website www.tulumpropertiesplayahomes.com (hereinafter WEBSITE) are included in a file of “CUSTOMERS” and “WEB USERS”.

This Privacy Policy will be valid only for the personal data obtained on the Website, not being applicable for that information collected by third parties on other websites, even if these are linked by the Website.

In doing so, we express our commitment to maintaining and guaranteeing business relations in a secure manner by protecting personal data and guaranteeing the right to privacy of each and every user of our website.

1. WHAT IS PERSONAL DATA?

A small approximation is important, therefore, the user should know that personal data would be any information relating to a person who provides us when you visit our website, or in our case, when you request a quote for example so we will request certain personal data to address your request.

Additionally, when the user visits our website, certain information is automatically stored for technical reasons such as the IP address assigned by their Internet access provider.

2. PURPOSE, STANDING, CATEGORY OF DATA COLLECTED, CONSENT TO PROCESSING.

2.1 PURPOSE

As stated in the regulations, the USER is informed that through the sales form data are collected, which are stored in a file, with the exclusive purpose of sending electronic communications, such as: newsletters (newsletters), new entries (posts), commercial offers, as well as other communications that https://south-crown.com/ understands interesting for its USERS. The fields marked as mandatory, are essential to realize the expressed purpose.

It may also comply with the requirements requested by USERS.
In short the PURPOSE is the following:

Providing information about new properties through the blog and newsletter.

To respond by email to the doubts raised.

Acceptance of the privacy policy, through the established procedure, shall be understood for all purposes as the provision of EXPRESS AND UNEQUIVOCAL CONSENT of the USER to the processing of personal data in the terms set out in this document, as well as to the international transfer of data that occurs, exclusively due to the physical location of the facilities of service providers and data processors.

In no case will a different use be made than the purpose for which the data have been collected nor will we send additional information not requested by the USER and expressly accepted.

With the data provided by the USER, we will be able to periodically perform analysis studies of the website to collect the number of visits and permanence index without identifying specific people. No large-scale profiling or data processing.

2.2 LEGITIMATION

Thanks to the consent, we can process your data being a mandatory requirement to be able to subscribe to the website.
As you know, you can withdraw your consent at any time.

In addition, due to the commercial relationship that may link the User with the company once the product has been purchased, we will be entitled to process personal data.

2.3 CATEGORY OF DATA

The data collected at no time are specially protected, but are categorized as identifying data.

2.4 DATA RETENTION TIME

We will keep the user’s data for the legally established time or until you request to delete them.

2.5 ACCURACY AND VERACITY OF DATA

Obviously the user is solely responsible for the veracity and accuracy of the data that he sends, exempting the company from any responsibility in this regard.

As a user, you must guarantee the accuracy and authenticity of the personal data provided by providing complete and correct information in the different data collection forms.

3. COMPLIANCE WITH THE IMPLEMENTING RULES.

In compliance with the regulations, we inform you that the data provided, as well as those data derived from your navigation, may be stored in the files of https://south-crown.com/ and treated for the purpose of attending your request and maintaining the relationship established in the forms you subscribe.

In addition, the USER consents to the processing of their data in order to inform them, by any means, including e-mail, of the company’s products and services.

If you do not authorize the processing of your data for the purpose indicated above, the USER may exercise their right to object to the processing of their data under the terms and conditions provided below in the section “Exercise of Rights”

4. SECURITY MEASURES.

https://south-crown.com/ informs you that it has implemented the necessary technical and organizational security measures to ensure the security of your personal data and prevent its alteration, loss and processing and/or unauthorized access, having regard to the state of technology, the nature of the data stored and the risks to which they are exposed, whether arising from human action or from the physical or natural environment.

In addition, https://south-crown.com/ has established additional measures to strengthen the confidentiality and integrity of information in your organization. Continuously maintaining the monitoring, control and evaluation of processes to ensure respect for data privacy.

Secure Server or SSL Server

This website uses a secure server or SSL certificate to guarantee the security of users, which means that the https protocol is born in the web hosting through a secure client/server connection. To check, the USER can click on the secure connection icon of the browser and thus know the identity of the visited website. Therefore, complying with the regulations, and with this security measure the data of the USER can not be read by anyone except the authorized receiver.

5. EXERCISE OF RIGHTS.

Those natural persons who have provided their data through https://south-crown.com/, may contact the owner of the same in order to exercise their rights of access to their data, rectification or deletion free of charge, limitation and opposition to the data incorporated in their files.

The fastest and simplest method would be to access your user account directly and modify your data or delete your user account. Any information we need to store, under a legal or contractual obligation, will be blocked and only used for such purposes instead of being deleted.

The data subject may exercise his rights by means of a written communication addressed to https://south-crown.com/ with the reference “Data protection”, specifying his data, proving his identity and the reasons for his request at the following address:

South Crown

Playa del Carmen, Quintana Roo – Mexico.

You can also exercise the rights, via email: contact@south-crown.com

6. LINKS OR EXTERNAL LINKS.

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore https://south-crown.com/ does not guarantee, nor is it responsible for the legality, reliability, usefulness, veracity and topicality of the contents of such websites or their privacy practices. Please, before providing your personal information to these websites other than https://south-crown.com/, be aware that your privacy practices may differ from ours.

7. MODIFICATION OF THE PRIVACY POLICY.

https://south-crown.com/ reserves the right to modify its Privacy Policy, in its sole discretion.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of https://south-crown.com/ after such changes, will imply the acceptance of them.

8. SERVICES OFFERED BY THIRD PARTIES ON THIS WEBSITE.

At https://south-crown.com/ we also study the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who constitutes our audience and what it needs. Tracking our users’ preferences also helps us show you the most relevant ads.

The user and, in general, any natural or legal person, may establish a hyperlink or technical link device (for example, links or buttons) from their website to https://south-crown.com/ (the “Hyperlink”). The establishment of the Hyperlink does not imply in any case the existence of relations between https://south-crown.com/ and the owner of the site or website on which the Hyperlink is established, or the acceptance or approval by https://south-crown.com/ of its contents or services. In any case, https://south-crown.com/ reserves the right to prohibit or disable at any time any Hyperlink to the Website.

9. DO YOU NOT WISH TO RECEIVE COMMERCIAL INFORMATION FROM US OR DO YOU WISH TO REVOKE YOUR CONSENT?

To do this, you must send an email to contact@south-crown.com If you have received advertising by email, you can also object from said email, clicking on the link included in it following the instructions provided. Another easier way would be to access your user account and select the corresponding options.

Please note that our systems may require a period of time that in no case will exceed 48 hours for your opposition or revocation to be effective, understanding that during this period of time you can continue to receive messages.

In relation to the management of the data associated with social profiles https://south-crown.com/, the exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the profiles of users. With regard to the rights of access and rectification, we recommend that you be satisfied only in relation to that information that is under the control of the company.

In addition, you can stop interacting, follow or receive information from the company’s social profiles, delete content that no longer interests you or restrict with whom you share your connections, through the mechanisms stipulated in the different social networks.

The user will be able to access the privacy policies of each Social Network, as well as configure their profile to guarantee their privacy. https://south-crown.com/ encourages users to familiarize themselves with the conditions of use of the various social networks before starting to use them.

10. SYSTEMS FOR CAPTURING PERSONAL DATA AND THEIR PURPOSE.

1) Cookies: When the user registers or browses on this website, “cookies” are stored, The user can consult the cookie policy at any time to learn more about the use of cookies and how to disable them.

2) Chat system: users can ask their questions through the chat offered on the website.

3) Subscription to the newsletter: the user can register in the subscription list filled in his name and email.

4) Contact form for the request for a quote: any user can request a quote after filling in the name, email, monthly budget, and website for which you want to request a quote.

5) Tracking systems used on this site: Google (Analytics and Tag Manager), at https://south-crown.com/ we also study the preferences of its users, their demographic characteristics, their traffic patterns, and other information together to better understand who makes up your audience and what it needs.

El rastreo de las preferencias de nuestros usuarios también nos ayuda a mostrarte los avisos publicitarios más relevantes, por medio del uso del producto de Google, Google Adwords. De acuerdo a la política de privacidad de Google, no recolectan datos personales. Sin embargo, si no quieres que se utilicemos la herramientas de “remarketing” de Google, puedes desactivar esta opción modificando las configuraciones adecuadas aquí: https://adssettings.google.com/

Asimismo, nos gustaría informarle que para la captación de clientes utilizamos la plataforma publicitaria de Facebook Ads por lo que al generar un anuncio, se puede segmentar el público por el lugar, datos demográficos, intereses, etc por lo que los datos obtenidos por esta plataforma, estarían sujetos a esta política de privacidad desde el momento en que el usuario acepta la política de cookies y privacidad.

Para brindar una mejor experiencia a nuestra lista de suscriptores y clientes utilizamos sistemas de rastreo de Active Campaign (ver su política de privacidad) por lo que los datos obtenidos por esta plataforma, estarían sujetos a esta política de privacidad desde el momento en que el usuario deja sus datos para unirse al boletín de mi comunidad.

No vamos a compartir, vender, alquilar su información personal con otras partes. Podemos compartir cierta información con los proveedores de servicios de terceros autorizados necesarios para prestar algunos servicios.

11. ACCEPTANCE, CONSENT AND REVOCABILITY.

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the treatment of them by https://south-crown.com/ in the form and for the purposes indicated in the legal notice.

As you are aware and have been informed throughout these privacy policies, you may revoke your data at any time, but without retroactive effect.

12. CHANGES TO THIS PRIVACY POLICY.

https://south-crown.com/ reserves the right to modify this policy to adapt it to legislative or jurisprudential developments as well as industry practices. In such cases, the Provider will announce on this page the changes made reasonably in advance of their implementation.

© SOUTH CROWN 2023